Legal

Privacy Policy

Effective: January 1, 2024 Last updated: May 14, 2025

Effective date: January 1, 2024 — Last reviewed: May 14, 2025

This Privacy Policy describes how WillowBasket (willowbasket.org) collects, uses, and manages information when you visit this site. WillowBasket is operated from Toronto, Ontario, Canada.

1. Information We Collect

Server Logs

When you visit willowbasket.org, the web server automatically records standard access log information including your IP address, browser type, referring URL, pages visited, and timestamps. This data is retained for up to 30 days and used solely for diagnosing technical issues and understanding aggregate traffic patterns.

Contact Form Submissions

If you submit a message via the contact form on this site, we collect the name, phone number, and email address you provide. This information is used to respond to your inquiry and is not shared with third parties. We retain form submissions for up to 12 months unless you request deletion.

Cookies

WillowBasket uses a single first-party cookie to store your response to the cookie consent banner (accept or reject). No advertising cookies, cross-site tracking cookies, or third-party analytics cookies are used on this site.

If you choose "Reject" on the cookie banner, the preference is saved locally in your browser's localStorage so the banner does not reappear. No data is transmitted to any third party as a result of either choice.

2. How We Use Information

To respond to inquiries submitted through the contact form
To maintain and improve the technical performance of the site
To understand which content is accessed (aggregate, non-identifiable)

We do not sell, rent, or share personal information with third parties for marketing purposes.

3. Third-Party Services

Images on this site are loaded from Wikimedia Commons (upload.wikimedia.org), operated by the Wikimedia Foundation. When your browser loads an image from that server, your IP address is visible to Wikimedia's servers. See the Wikimedia Foundation Privacy Policy for details.

Web fonts are loaded from Google Fonts. When your browser requests fonts, Google receives a request from your IP address. See Google's Privacy Policy for details.

4. Data Retention

Server log data: retained up to 30 days. Contact form submissions: retained up to 12 months. Cookie consent preference: stored in your browser's localStorage until you clear it.

5. Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access personal information we hold about you and to request correction or deletion. To make a request, contact us at info@willowbasket.org.

6. Security

This site is served over HTTPS. Contact form data is transmitted securely. We do not store payment information — no payments are processed on this site.

7. Changes to This Policy

If this policy changes materially, the effective date at the top of this page will be updated. Continued use of the site after changes constitutes acceptance of the revised policy.

8. Contact

WillowBasket
1200 Bay Street, Suite 400
Toronto, ON M5R 2A5, Canada

Email: info@willowbasket.org

Phone: +1 (416) 555-0183